tk1961 Privacy
Policy

1. Information We Collect

When you register for and use a tk1961 account, we collect personal information that falls into the following categories. We collect only what is necessary for the stated purpose and do not retain data beyond applicable retention periods.

1.1 Registration and Identity Data

When you create a tk1961 account we collect your full legal name as it appears on your National Identity Card (NID), your date of birth, your email address, and your mobile phone number registered in Bangladesh. This information is required to verify your identity, confirm you meet the minimum age requirement of 18 years, and comply with Know Your Customer (KYC) obligations.

1.2 Financial and Transaction Data

To process deposits and withdrawals through payment methods such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard, we collect your payment account identifiers (for example, your bKash or Nagad registered mobile number), transaction reference numbers, and transaction amounts in Bangladeshi Taka (৳). We do not store full card numbers or mobile banking PINs on our servers — these are handled directly by the respective payment service provider using their own secure infrastructure.

1.3 Technical and Device Data

When you access the tk1961 platform from any device, our systems automatically record certain technical information including your IP address, browser type and version, operating system, device model, screen resolution, referring URL, pages visited within the platform, session duration, and click-path data. This information is used for platform security, fraud prevention, and performance optimisation.

1.4 Communications Data

If you contact our support team via live chat, email, or any other channel, we retain records of those communications including the content of messages, timestamps, and any attachments you provide. This helps us resolve disputes, improve our service, and maintain an audit trail where required.

1.5 Responsible Gaming Data

Where you use responsible gaming tools such as deposit limits, session time limits, cool-off periods, or self-exclusion requests, we record the details and timestamps of those choices. This information is essential to honouring your instructions and forms part of your protected account record.

2. How We Use Your Data

tk1961 uses the personal data we collect for the specific purposes set out below. We do not use your data for purposes that are incompatible with those listed here without first obtaining your consent.

Purpose	Data Used	Legal Basis
Account registration and identity verification	Name, date of birth, email, mobile number, NID documents	Contractual necessity; legal obligation
Processing deposits and withdrawals	Payment account identifiers, transaction data	Contractual necessity
Fraud detection and platform security	IP address, device data, session logs, transaction patterns	Legitimate interests
Responsible gaming compliance	Gaming activity, responsible gaming preferences	Legal obligation; legitimate interests
Customer support and dispute resolution	Communications data, account history	Contractual necessity; legitimate interests
Platform analytics and performance improvement	Technical data, click-path data, session data	Legitimate interests
Promotional communications (with consent)	Email address, mobile number, gaming preferences	Consent

Where we rely on your consent to send promotional communications — including bonus offers, seasonal promotions tied to events such as Eid, Pohela Boishakh, or major cricket tournaments like the BPL and IPL — you may withdraw that consent at any time by contacting [email protected] or using the unsubscribe link in any marketing email we send to you.

3. Cookies & Tracking Technologies

3.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit, such as your preferred language, login session status, and display preferences. tk1961 uses cookies and similar technologies including web beacons and local storage objects to deliver a consistent, personalised experience across sessions.

3.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display layout, and recently played games to provide a more personalised experience on return visits.
• Analytics Cookies: Collect anonymised information about how players navigate the platform, which pages are visited most frequently, and where users drop off. This data is used exclusively to improve platform design and user experience.
• Marketing Cookies: Used to deliver promotional content that is relevant to your interests and gaming history. These are only placed with your consent and can be withdrawn at any time.

3.3 Managing Cookies

You can manage, restrict, or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use the tk1961 platform, including logging in and completing transactions. For guidance on managing cookies in popular browsers, refer to your browser's official help documentation.

4. Data Sharing & Third Parties

tk1961 does not sell, rent, or trade your personal data. We share data with third parties only in the following defined circumstances, and only to the extent strictly necessary for the stated purpose:

• Payment Processors: We share transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) solely to process your deposit and withdrawal requests. Each provider processes your data under their own published privacy policy and applicable regulations.
• Game Providers: When you play a game supplied by a third-party studio such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, or Ezugi, your session data (account reference, stake, game result) is transmitted to that provider's servers to deliver and record the game outcome. Game providers are contractually prohibited from using this data for any purpose other than game delivery and dispute resolution.
• Identity Verification Services: We may use third-party KYC verification partners to assist with document authentication and age verification. These partners are bound by strict data processing agreements and may not retain or use your identity documents beyond the scope of the verification task.
• Legal and Regulatory Authorities: tk1961 will disclose personal data to law enforcement agencies, courts, or regulatory bodies when required to do so by applicable law in Bangladesh, or when we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of any person, or enforce our Terms & Conditions.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a substantial portion of tk1961's assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the applicable privacy terms in advance.

5. Data Retention & Security

5.1 Retention Periods

tk1961 retains your personal data for as long as your account is active and for a defined period after account closure, as set out below. Retention periods are determined by the nature of the data and the purpose for which it was collected, as well as applicable legal obligations.

• Account and identity data: Retained for the duration of your account plus five years after closure, to comply with anti-fraud and anti-money-laundering record-keeping requirements.
• Transaction records: Retained for seven years from the date of each transaction, consistent with standard financial record-keeping obligations.
• KYC documents: Retained for five years after account closure or the last transaction date, whichever is later.
• Support communications: Retained for three years from the date of the last communication in each case.
• Analytics and technical logs: Retained for up to 13 months on a rolling basis, then aggregated and anonymised permanently.
• Responsible gaming records: Retained for the duration of any self-exclusion or restriction period plus five years, to prevent reactivation in breach of the player's own instructions.

5.2 Security Measures

tk1961 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include SSL/TLS encryption for all data in transit, AES-256 encryption for data at rest, role-based access controls restricting data access to authorised personnel only, regular security audits and penetration testing of our infrastructure, and multi-factor authentication requirements for administrative access to production systems.

While we implement robust technical and organisational measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a personal data breach that poses a risk to your rights, tk1961 will notify affected players promptly and take all reasonable steps to contain and remediate the breach.

6. Your Privacy Rights

As a player on the tk1961 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered email address and a description of your request. We aim to acknowledge all data rights requests within 72 hours and resolve them within 30 days.

• Right of Access: Request a copy of all personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data held in your account record.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to Restriction: Request that we restrict processing of your data while a rectification or objection request is being assessed.
• Right to Data Portability: Request a structured, machine-readable copy of the data you have provided to us, suitable for transfer to another service provider.
• Right to Object: Object to processing of your data on the basis of legitimate interests, including for direct marketing purposes. Marketing objections are actioned immediately upon receipt.
• Right to Withdraw Consent: Withdraw any consent you have previously given for processing activities that rely on consent (e.g., marketing communications) at any time, without affecting the lawfulness of prior processing.

7. Third-Party Links & Services

The tk1961 platform may contain references to third-party game providers, payment partners, and technology suppliers. While we take care to work with reputable partners, tk1961 is not responsible for the privacy practices of any third-party service that operates under its own terms and privacy policy. We encourage you to review the privacy documentation of any third-party service you interact with directly — particularly your mobile banking provider (bKash, Nagad, Rocket, or Upay) and any bank (such as BRAC Bank, City Bank, Dutch-Bangla Bank, or Sonali Bank) through which you initiate transfers.

Game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may process certain session data on their own servers as part of delivering game content. This processing is governed by each provider's own data protection commitments, and tk1961 selects partners who maintain appropriate security standards.

8. Updates to This Policy

tk1961 reviews this Privacy Policy at least annually and whenever material changes occur in our data processing activities or applicable legal requirements. When we update this policy, the revised version will be published at tk1961.com/privacy-policy with an updated "Last Updated" date at the top of the document. For material changes that significantly affect how we process your data, we will notify registered players via the email address on file at least 14 days before the change takes effect.

Your continued use of the tk1961 platform after the effective date of any update constitutes your acknowledgment of the revised Privacy Policy. If you do not accept the revised terms, you should discontinue use of the platform and may request account closure by contacting [email protected].